Communications Revolution, Contact Center, Mobile Apps, And Case Studies

How the Communications Revolution is Reshaping the Contact Center: Three Case Studies to Read Now
How the Communications Revolution is Reshaping the Contact Center: Three Case Studies to Read Now
The communications revolution led by the rise of smartphones and mobile apps is combini…

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Shopping Carts, Hair Color, Website Optimizer Tools, And Great Hair Color

Every time a conversation veers towards improving website conversions, people whip out their website optimizer tools and get to work on web elements, title tags, better copy, and so on.
There?s just one problem?
With so much time and effort spent on website optimization, A/B testing, multivariate …

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On-demand Virtual Conference, Email Marketing, Latest Email Marketing, And Email Subject Line

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Although many new channels have emerged, email continues to be one of the most effective ways to reach customers and build lasting relationships. But as the marketplace has evolved, it’s become increasingly more challenging to stand out in the inbox and elevate your results. H…

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Tealeaf Business Leader, Car Rental, Ken Bisconti, And Various Dropdowns—pick-up Airport

July 15, 2014
Tealeaf’s Ken Bisconti wants to know, “Why is every interaction with a brand NOT a marketing opportunity?” Good question.
Travelocity recently noticed, and quite alarmingly, that it was losing customers right at the point-of-sale on its car rental page. And …

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