This summer, the Engineering The Customer Experience Roadshow is coming to your city. Joined by Google, LiveOps, OneReach, SendHub, DocuSign, and Plantronics, we?re setting off on a six city tour to show you how to use software communications to keep your customers happy. RSVP now, tickets are limit…

This value is embodied in different and unique ways by each department. Our development team is constantly striving to improve the existing features of the software while also introducing new functionality. The Customer Delight department is always on the lookout for new ways to improve the support …

What if you could engage your customers on Facebook, not just on a social level, but on a shopping one too?
The good news is that there are plenty of high quality, tightly-integrated Facebook ecommerce apps that can bring the ease of use and customizability of an online storefront to your Facebook …

Some quick info hits to keep you up-to-date, including the percentage of millennials who use many of the same brands that their parents use.
No longer relegated to branding and advertising, the CMO’s involvement in high-level decisions continues to expand as data analytics becomes…

Marketing automation platforms and suites and social media intelligence tools, oh my! With so many technologies available today, the entire way that we do business has significantly changed (including the way marketing interacts and intersects with IT, as well as how we communicate externally). You …