Category: Uncategorized

Customer Service, Good Customer Service, Union Bank, And Customer Service Experiences

This could easily be a rant based on some recent customer service experiences but I’m going to avoid that and instead look at what companies are facing today in trying to meet customer expectations. I read recently that Comcast has finally appointed a VP to try and address their extremely poor custo…

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Content Marketing Plan, Content Marketing Playbook, Ultimate Visual Post, And Insightful Source Content

Breaking news: a picture tells a thousand words. Ok, so you maybe had that intelligence brief already. Here?s the update on that story: Pictures get shared a thousand times more than words.

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Twilio, Twilio Number, Cell Phone, And App

We?re having a baby!
Sometime in the next four weeks, my wife is going to go into labor. We?ll wait at home for as long as possible, then hop in the car and head to the hospital. At that point begins one of my comparatively few responsibilities for Team Baugues over the next couple days: updating cl…

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Conversion Optimization, Crazy Egg, Heat Map Analytics, And Universal Analytics Tracks

Conversion optimization?it?s easy if you know what you?re doing, more challenging if the area is new to you.
We publish a lot of content on Crazy Egg for people who are in the know, but today we?re going back to basics with a beginner?s guide to conversions for those who want to know what it?s all a…

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