I notice an increasing number of

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Whether your title specifically states it or not?you’re a writer. You’re crafting emails, creating content, drafting press releases, putting together presentations, editing videos, telling stories (an…

Ahh, the Web form. It?s present on nearly every site on the Web, and yet so many other testing opportunities, like layout and design, get the lion?s share of attention.
Why even bother testing your forms? Because it?s here that users find themselves at a crossroads asking, ?Do I really want to do t…

We?ve been growing faster than ever here at Twilio. Much like any service that grows rapidly, some of the older parts of our infrastructure have started to show their limits. One critical piece that we?ve spent a great deal of effort reworking and scaling is the data pipeline through which calls and…

By Sonia Simone