Building an audience involves a lot of trial and error. But those who wish to have their own audiences make…
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By Neil Patel
Saying “thank you” can go a long way.
For starters, it’s basic manners you learn at an early age. When someone does something for you, you thank them.
But it’s also a crucial inbound marketing strategy.
According to research, 68% of customers will leave a company if they don’t think it cares about them.
That’s why your website needs to have a thank-you page.
Website visitors will be redirected to your thank-you page after filling out a form on your site, e.g., opting into your email newsletter. Right now, if your thank-you page simply thanks the visitor and does nothing else, you’re …read more
By Neil Patel
How are you currently communicating with your customers?
If calling, emailing, or submitting a form on your website are the only means for your customers to reach you, you need to get with the times and make some changes.
Offering live chat on your website is a better way to provide customer service.
According to studies, 73% of consumers say live chat is their most preferred method of communication.
This ranked highest compared to other methods. In fact, 61% of consumers said they preferred email, 48% preferred social media and only 44% preferred phone.
Furthermore, live chat had a <a class="colorbox" href="https://www.furstperson.com/blog/8-essential-live-chat-customer-support-statistics" …read more
By Sonia Simone
Thursday is Thanksgiving in the U.S.! If you’re taking some time off, have a happy and safe holiday — and…
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By Sonia Simone
Somehow, we’ve nearly reached the end of the year. If you’re in the U.S., this week is all about gratitude,…
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