How to Onboard New Clients the Smart Way with Paul Jarvis

If you’re familiar with the term “onboarding,” it’s likely in the context of software as a service (“SaaS”). It’s all the rage in the growth hacker world.

The term actually originates from the world of human resources. When large enterprises need to ramp a new employee into the processes, procedures, and culture of the organization, onboarding is critical.

When you think about it, taking on a new client is also inviting a new person into your processes, procedures, and culture. So a smart onboarding process can make for happier clients and less time and hassle for you.

Today, Paul Jarvis, a guy with …read more