By Jay Baer
Haters are the early warning detection system for your business, much like a canary in a coal mine. Haters are not the problem … ignoring them is.
In fact, haters are your most important customers because when they complain, they provide free market research about what you can improve and how you can use content marketing to prevent future complaints.
The real problem for your business isn’t the haters; it is the people who have a poor experience but are not passionate enough about you and your company to take the time to say something about it. They are …read more